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Asset management troubleshooting and tips
Last updated: Feb-12-2026
This section provides troubleshooting guidance and useful tips related to asset management.
These topics answer questions that are commonly asked by actual Cloudinary customers.
| Page | Description |
|---|---|
| Why has an asset's public ID changed? | Explains the common reasons why an asset's public ID might change and best practices for managing these changes. |
| How can I get the size or dimensions of an asset by its public ID? | Learn multiple methods to retrieve image and video dimensions, including via API responses, Admin API queries, and the Console UI. |
| How can I download my account's assets? | Learn about the different methods to download assets from your Cloudinary account, including using the API, CLI, backups, ZIP archives, or the Media Library UI. |
| How can I delete or modify the original image uploaded? | Learn how to delete original assets and their derived versions, or modify original images using incoming transformations. |
| Does Cloudinary store any cookies? | Explains Cloudinary's cookie usage policy and how Cloudinary handles cookies in asset delivery requests. |
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